With the easing of pandemic travel restrictions commercial flights have increased, seemingly often with crews not necessarily familiar with local procedures. Case in point: Delta 575, from Albany, NY, to Atlanta, departing Runway 19 last June:
At least Albany owned up to that and gave a logical explanation. When departing west out of CMH Columbus Ohio enroute to Cleveland, Columbus keeps issuing an eastbound turn for about 40 miles to the GEDDY on the ROLLN arrival instead of a northeast heading(much more direct to CLE)to the ROKNN arrival. Columbus blames Indy Ctr, then when inquiring Indy blames Cleveland Ctr. Cleveland then tells me it is not their call for that routing.