In this podcast, AVweb senior editor Mark Phelps talks with Chuck Surack, founder of musical instrument and equipment retailer Sweetwater Sound and new owner of Enstrom Helicopter. Surack’s business style includes a healthy helping of customer satisfaction, to the point where he includes a small bag of (Sweet?) candy with each online order, no matter how small.
This is a companion discussion topic for the original entry at https://www.avweb.com/multimedia/podcast/podcast-new-enstrom-owner-strikes-an-enthusiastic-note