The love-hate relationship between pilots/aircraft owners and mechanics/shops seems to wax and wane, depending on the person you spoke with last. The good news is that most of the time mechanics and pilots recognize that they depend on each other for their livelihood and existence. The bad news is that there are times that certain individuals from one group would cheerfully toss certain individuals from the other group into a room full of talk show hosts and throw away the key.
This is a companion discussion topic for the original entry at https://www.avweb.com/ownership/pilots-and-mechanics-improving-the-relationship