COLUMNS Say Again? #63: A Phrase That Fits The FAA is trying to be a "customer service" organization -- which is all well and good unless some customers get quick service and others get 40-mile backtrack because of how they filed their flight plan. AVweb's Don Brown worries about this and other safety issues in his Say Again column.
This is a companion discussion topic for the original entry at https://www.avweb.com/briefs/new-articles-and-features-on-avweb-56