I arrived [at Gillespie Field] early in the evening but after rental car agencies were closed. Due to a mix-up on dates, I did not have a car waiting. The staff at Jet Air patiently investigated various options and were able to arrange a temporary loaner car. But more significant, they proved their high level of customer service to me! (Thanks, Missy.)
This is a companion discussion topic for the original entry at https://www.avweb.com/flight-safety/fbo/fbo-of-the-week-jet-air-systems-gillespie-field-ksee-el-cajon-san-diego-ca