For sure, that controller had more on his plate than it was reasonable to expect him to handle. I expect the NTSB will, as usual, attribute it to pilot error. To me, whoever decided that it was a good idea to have a helicopter training route under short final at a busy civilian airport bears significant responsibility.
But looking at the country at large, the prioritization of DEI over ability in hiring across the FAA as well as so many other industries has indisputably resulted in a lowering of standards. I’m not the only pilot I know who has had to respond “Unable, going around,” to unsafe instructions issued by what certainly seemed to be a DEI-hired controller.