To Clap Or Not To Clap

Most people tend to remember only the negative. The chief pilot will forget your 1000 previous successful flights when he calls you in to discuss that little “incident…”
And your passengers will forget the hours of smooth and uneventful flying after you bump down on the runway…
How can we remind people of how many bumps they would have experienced crossing the country by Conestoga wagon, or crossing the ocean under sail…