I’m confused by the wording. The quote at the bottom makes it sound like Southwest has elected on their own to provide additional training. But the opening paragraph makes it sound like they “are being required.”
I’m sure it’s something in the middle. Being “under review”, they elected, prior to any findings, to implement extra non-required training to “be proactive” in addressing shortcomings. Signaling to the public and the regulators their compliance and cooperation. I’m sure their proactive approach will be referenced in the findings and welcomed, along with some additional requirements to show the regulators required something. Safety happens sooner, and everyone did their jobs.
That convoluted paragraph probably reads worse than the actual description in the article but I was curious, for clarity, which is the case. Required or voluntary?