An FAA complainant often provides vague accusations without any meat (evidence) and - despite momentary displaying braveness and courage - also often chooses to remain anonymous which makes the job of the investigator extremely difficult resulting in a ‘surface investigation’ that too many times leads to a dead end due to lack of information. It surely gets documented by the FAA and may put pressure on the certificate holder to be very compliant in the near term but without complete cooperation by the complainant, the complaint itself often goes no where. And of the main types of complaints (hotline, local, and whistleblower), the latter requires that identity be provided to move forward.
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