My three-person family uses the ground transport Waymo to get to a downtown baseball game, PHX and a few random destinations. We love it, but it still doesn’t make any profit after several years, despite huge loads of capital invested daily from big pants Google. A 5-6 mile ride averages 15-20 bucks.
Once you take a ride in one, however, any fears for safety go out the rolled-up window, somehow. Like riding in the eye of a traffic hurricane, you become convinced technology should command human activity 
So I just can’t see a long-term profit coming from an air taxi considering insurance, weather, accidents, etc. Surveys are a slice in time, not too relevant to me for long-term success.