I wish they would teach de-escalation classes instead of asking FA’s to bring a fight. Most instances I hear could have been de-escalated to non- events if the FA’s had backed off and settled things after the flight.
I wish they would teach de-escalation classes instead of asking FA’s to bring a fight. Most instances I hear could have been de-escalated to non- events if the FA’s had backed off and settled things after the flight.