There are roadblocks to actually getting your personal information removed. I am on the fence trying to decide if this is typical incompetent government project management and tech work, or made purposefully difficult because Congress is forcing them to act through an appropriation bill.
Instead of a simple form with a checkbox “Remove my PII” (after logging in to the CARES system and proving your identity), you are required to upload a “PDF”.
- There are no instructions of what content must be included on the PDF.
- There are no examples.
- There are no links to download a PDF with the necessary fields to fill out.
- Generating a PDF from scratch requires purchasing and installing expensive software from Adobe.
- The FAA has not responded to my inquiry for clarification. The email was sent to the help address specified at the bottom of the instructions page.