The French have a saying: qui s’excuse s’accuse. Telling people that “everything is OK” is a sure way
to raise doubts, increase anxiety and promote skepticism. That doesn’t mean you shouldn’t tell them
anything. What it does mean is that the 737-MAX should not be pressed into service until it is safe to
fly, without lies, evasions, or public relations façades. If the aircraft is reliable, it will speak for itself.
If not, don’t say another word until it is fixed, or you’ll never talk your way out of the fix you created.