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The numbers are too staggering for my finite mind to process. Every time I pass through the big hubs my heart goes out to the people who clean restrooms. As long as these staggering amounts of money are being dropped on the industry anyway, one would hope some of this reaches them too. As someone who who experienced a layoff, I’m glad to see that the eligibility for assistance requirements are at least favorable towards employees and come with stipulations for the higher paid. Undoubtedly the several day delay had something to do with these caveats, which again, as long as these staggering amounts are going to be dropped onto the industry anyway, is a good thing. More money than I can comprehend, not perfect, but better than it could have been.
Unfortunately there are no stipulations, at least none cited in this article about requiring passenger airlines to go through some basic potty training on quality customer travel experience and implement what they will learn. Things like seat pitch, late departures and arrivals, cancellations, numerous gate changes, too many irritating, long, loud cabin announcements, many of them airline adverts, etc. Hopefully that is part of the package and we’ll find out about it later. Not holding my breath.
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